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Warranty

RYVL products are backed by the following limited warranty.

Warranty Period

 Fishing Reels
3-Year Limited Warranty

 

  Fishing Rods
2-Year Limited Warranty

                   

   Carbon Trolling Outriggers
2-Year Limited Warranty

Warranty Covers

  • Manufacturing defects

 

  • Material defects

 

  • Workmanship defects

Warranty Does Not Cover

• Rod breakage

 

• Accidental damage

 

• Impact damage

 

• Misuse or abuse

 

• Improper installation or modification

 

• Corrosion caused by inadequate maintenance

 

• Normal wear and tear

 

• Consumable or replaceable parts

 

• Cosmetic damage that does not affect product performance

 

• Free promotional items

 

• Product packaging or outer cartons

Shipping Damage

Products damaged during transit should be reported within 48 hours of delivery with clear photographs of both the product and the original packaging.

 

Approved transit damage claims will be processed through the shipping carrier where applicable.

Warranty Claims

Please email        info@ryvl-nz.com

 

and include:

 

• Order number

 

• Product model

 

• Photos of the issue

 

• Brief description of the problem

 

All warranty claims are subject to inspection and assessment before approval.

Proof of purchase may be required to support a warranty claim.

 

Repair, replacement or other appropriate remedies will be provided at RYVL's discretion where a valid warranty claim is confirmed.

 

RYVL reserves the right to interpret and amend this warranty policy without prior notice, to the extent permitted by applicable law.

This warranty is provided in addition to any rights and remedies available under applicable consumer protection laws.

© 2026 RYVL Fishing Gear. Designed in New Zealand.

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